.png)
Last Updated: [12 December 2025]
1. Introduction: Welcome to Star Webbies. These Terms and Conditions govern your access to and use of our website, digital products, and services. By using our services, you agree to be bound by these Terms. If you do not agree with them, you may not access our website or make use of our services. Star Webbies reserves the right to update or modify these Terms at any time, and continued use of our services will be regarded as acceptance of any changes.
2. Definitions: In these Terms, references to “Star Webbies”, “we”, “our”, or “us” refer to the Star Webbies business entity. References to “client”, “you”, or “your” refer to any individual or business making use of our services or purchasing our products. “Services” refers to website design, website development, branding, digital templates, maintenance, consulting, or any other services offered by Star Webbies.
3. Eligibility: By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are representing a business or organisation, you confirm that you have the authority to bind that entity to these Terms.
4. Services Provided: Star Webbies provides website design, website development, branding services, template creation, hosting guidance, digital products, and related creative services. We may modify, enhance, suspend, or discontinue any of our services at any time without prior notice. While we strive to deliver high-quality work, we do not guarantee uninterrupted availability, error-free performance, or future functionality beyond what is expressly agreed upon.
5. Quotes, Pricing and Payments: Quotes issued by Star Webbies are valid for ten days unless otherwise specified. Before we begin any project, a 30% non-refundable deposit is required. The remaining balance is payable before delivery, publication, or handover of the final work. Digital products must be paid for in full at the time of purchase. Failure to make payment may result in project delays, withholding of deliverables, or temporary suspension of services.
6. Client Responsibilities: Clients are responsible for providing all necessary content, such as text, images, branding materials, login details, and instructions required for the project. All materials provided must be owned by the client or properly licensed. We are not responsible for delays caused by failure to supply content, late responses, or incomplete instructions. Clients are expected to review drafts, designs, and final versions within a reasonable timeframe to ensure smooth project completion.
7. Revisions: Each project includes a set number of revisions depending on the chosen package. Additional revisions beyond what is included may incur additional charges. Revisions are intended to refine and adjust the approved concept, not to introduce entirely new designs. Excessive or repeated changes may result in extended timelines or additional fees.
8. Intellectual Property: Ownership of the final completed work is transferred to the client only once full payment has been received. Star Webbies retains ownership of all drafts, unused concepts, and preliminary designs. We reserve the right to display completed work in our portfolio, social media, and marketing materials unless the client specifically requests confidentiality in writing before the project begins.
9. Third-Party Services: Some of our services may involve third-party platforms such as hosting providers, plugins, payment gateways, and external software. While we may assist with setup or integration, we are not responsible for the behaviour, performance, pricing, downtime, or technical issues of third-party services. Clients remain responsible for maintaining their own accounts with third-party providers and complying with their terms.
10. Website Content and Legal Compliance: Clients are solely responsible for the accuracy, legality, and compliance of the content featured on their website or digital materials. This includes ensuring compliance with applicable laws, including data protection legislation such as POPIA. Star Webbies is not liable for any legal consequences arising from client-provided content or the use of their website after final delivery.
11. Refund Policy: Because our work involves creative time and digital deliverables, all deposits are strictly non-refundable. Once work has been completed or digital products have been delivered, refunds cannot be issued. In exceptional situations, Star Webbies may consider partial refunds at our sole discretion, but we are under no obligation to do so.
12. Limitation of Liability:To the fullest extent permitted by law, Star Webbies will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim will not exceed the amount paid by the client for the specific service in question. We are not liable for losses caused by third-party services, client delays, misuse of deliverables, or technical failures beyond our control.
13. Indemnity: By using our services, you agree to indemnify and hold Star Webbies harmless against any claims, damages, or legal action arising from your misuse of our services, your non-compliance with the law, infringement caused by content you provide, or any issues related to your website after handover.
14. Confidentiality: Both parties agree to maintain the confidentiality of all communication, documents, project details, and proprietary information shared during the course of the project. Confidentiality obligations remain in effect even after the project has been completed.
15. Termination: Either party may terminate the working relationship if the other party breaches these Terms. If a project is terminated, the client is responsible for paying for all work completed up to the date of termination. Deposits remain non-refundable. Star Webbies may terminate services immediately in cases of non-payment, abusive conduct, or unlawful use of our services.
16. Governing Law: These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms will be handled under South African jurisdiction unless otherwise agreed in writing.
17. Amendments: Star Webbies may update or amend these Terms from time to time. Any changes will be effective immediately upon publication on our website. Continued use of our services constitutes acceptance of the updated Terms.
18. Contact Information: For questions or concerns regarding these Terms and Conditions, you may contact us at [starwebbies@gmail.com], [066 446 7559], or visit our website at www.starwebbies.com.
